• Your privacy

    We get it, you’ve likely visited a lot of websites, all asking for some type of information, and that’s why we’ll only ask for your information that we absolutely need in order to help you. We keep your information secure by using physical, electronic and operational procedures.

Need someone to talk to or know someone who does?

Call us: 0330 0945 559

If you are in immediate danger please call 999

What information we collect

If you’re using our website, we usually collect your IP address, and if you complete one of our contact forms, we might also collect your:

  • Name
  • Address
  • Email address
  • Phone number
  • Personal information about yourself

Why do we ask for this information?

We’re not collecting your information for the sake of it. We collect your contact details for very specific reasons, for example:

Getting in touch with you – If you’ve completed one of our contact forms, we’ll use your information to get in touch with you.

Keeping you up to date – If you’ve signed up to our email newsletter, we’ll only ever contact you for that purpose.

Basically, we will never use your information for other reasons than you’ve trusted us with it, and we’ll never sell it on to other organisations.

How to opt out

You might have changed your mind about wanting to hear from us – that’s okay, nothing is set in stone! So if you have signed up for a newsletter or asked us to get in touch with you, and don’t want to hear from us anymore, just email [email protected]

Who we share your information with

Your information belongs to you, and that’s why we will never sell it to other organisations.

We will never share your personal information with other organisations without your consent, unless it’s for a legitimate business reason that’s required by law or another legal process.

We might sometimes work with a secure and approved contractor who carries out data-processing on our behalf.

Our cookie policy

We get it, almost every website asks you if they can collect your cookies and this can be frustrating. A cookie is a small text file stored on your computer which allows our website to function better.

By enabling cookies when you’re browsing our website, we can use the information it saves to improve our website.

Links to other websites

We can’t do everything, and that’s why we’ll sometimes link to other websites from our trusted partners. Their privacy policies might be different from ours, so please read them.

Erase your tracks online

Click the ‘Exit Site’ button above to leave our site quickly at any time, or click the button below to learn how to increase your safety when visiting our site or contacting our team.