• Accessibility

    Having trouble viewing our website? We’re here to help.

    We hope you take a shine to our website – we’ve tried to make it easy to use, and that means making it as accessible as possible.

Need someone to talk to or know someone who does?

Call us: 0330 0945 559

If you are in immediate danger please call 999

Changing the language

At the top of the page, click the box that says ‘English’ with the text next to it. In the drop down that appears, simply select your language.

Changing the text size

To increase the text size, hold the ‘Ctrl’ key on your keyboard and scroll the little wheel on your mouse towards the screen.

To decrease the text size, hold the ‘Ctrl’ key on your keyboard and scroll the little wheel on your mouse away from the screen.

If your mouse doesn’t have a scroll wheel, hold down the ‘Ctrl’ key and press + to make things bigger, or Ctrl and – to make things smaller.

Using a screen reader

If you have a visual impairment, you can use a screen reader to ‘read’ the text on screen out loud.

There are several screen readers to choose from, and lots of them are free of charge.

If you are viewing this website on a Windows desktop computer, we recommend using Microsoft Narrator. You can find this by clicking the ‘Windows’ key, scrolling down to the ‘Windows Ease of Access’ folder, and clicking Narrator.

If you use Google Chrome to browse the internet, you can download Chromevox, which works on both Windows and Mac computers.

If you use an Apple iPhone, iMac or iPad, search for ‘Voiceover’ in your settings to activate it.

Erase your tracks online

Click the ‘Exit Site’ button above to leave our site quickly at any time, or click the button below to learn how to increase your safety when visiting our site or contacting our team.